Privacy Policy
This website is operated by Blaze Cycle Innovations, Inc. (operating under the brand CTVVXXC, "we," "us," or "our").
CTVVXXC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal information.
Device Information
Examples include:
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Referring website
- Pages viewed
- Search terms
- Cookie identifiers
- Website interaction data
Purpose of Collection
We collect this information to:
- Operate and maintain our website
- Improve website functionality and user experience
- Analyze website performance and visitor behavior
- Detect and prevent fraud, abuse, and security incidents
- Measure advertising and marketing effectiveness
Collection Methods
This information may be collected automatically through:
- Browser cookies
- Log files
- Web beacons
- Tags
- Tracking pixels
- Similar technologies
Order Information
Examples include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Transaction records
Purpose of Collection
We collect this information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide invoices and order confirmations
- Process returns, exchanges, and warranty claims
- Communicate regarding your purchases
Payment Information
Payments are securely processed by PCI-DSS compliant third-party payment providers, including Shopify Payments, PayPal, and other authorized payment processors.
CTVVXXC does not directly collect, store, or retain complete credit card numbers, debit card numbers, or full financial account credentials on its own servers.
Payment information submitted during checkout is transmitted directly to the applicable payment processor and is handled in accordance with their privacy and security policies.
Customer Support Information
Examples include:
- Customer service emails
- Contact form submissions
- Support requests
- Photos or videos submitted for troubleshooting, warranty, or technical support
Purpose of Collection
We use this information to:
- Provide customer support
- Diagnose and resolve technical issues
- Process warranty claims
- Improve our products and services
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Deliver products and services
- Verify transactions
- Prevent fraud and unauthorized activity
- Provide customer support
- Improve website performance and functionality
- Personalize your shopping experience
- Send order updates and service-related communications
- Send promotional communications where permitted by applicable law
- Comply with legal obligations and regulatory requirements
Cookies & Advertising Technologies
CTVVXXC uses cookies and similar technologies to improve website functionality, analyze traffic, and provide relevant advertising.
These technologies may include:
- Browser Cookies
- Google Analytics
- Google Ads Conversion Tracking
- Meta (Facebook) Pixel
- Shopify Analytics
- Shopify Advertising Services
These technologies help us understand:
- Website traffic and visitor behavior
- Advertising effectiveness
- Product popularity
- Customer preferences
- Website performance
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.
Sharing of Personal Information
We may share personal information with trusted third parties when necessary to operate our business and provide services.
Service Providers
We may share information with:
- Shopify
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Cloud hosting providers
- Customer support platforms
These providers are authorized to use your information only as necessary to perform services on our behalf.
Advertising & Analytics Partners
We may share information with:
- Meta (Facebook)
- Shopify advertising services
These partners may collect and process information in accordance with their own privacy policies.
Legal Compliance
We may disclose personal information when required to:
- Comply with applicable laws and regulations
- Respond to lawful requests from government authorities
- Protect our legal rights and property
- Prevent fraud or security threats
- Enforce our terms and policies
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to obtain a copy of your information
- The right to object to certain processing activities
- The right to opt out of certain advertising and marketing activities
Residents of California and certain other jurisdictions may have additional privacy rights under applicable privacy laws.
We recognize and respect Global Privacy Control (GPC) opt-out preference signals transmitted by your browser.
To exercise your privacy rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
International Data Transfers
Your personal information may be processed, transferred, and stored outside your country of residence, including in the United States.
Where required by applicable law, we will implement appropriate safeguards to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us:
CTVVXXC E-bike Team
Email: support@ctvvxxc.com
Phone: +1 (983) 213-3277
Business Address:
Blaze Cycle Innovations, Inc.
110 16th Street Suite 1460
Denver, CO 80202
United States
Website: https://ctvvxxc.com
Last Updated: June 7, 2026